Skybridge does not compete with its clients –we are an independent service provider focused on delivering our clients’ outcomes with integrity. Our model of aggregating business from a number of clients enables economies of scale, which yields value for money and better service for our clients.
We pride ourselves on consistently delivering service levels stipulated by our clients. Our service delivery model is specifically designed to manage variable service demand over a diverse geographic footprint. All our clients have 24/7 access to up-to-the minute SLA adherence statistics, so you can hold us to account throughout the life of your project.
We recognise that each project we deliver is unique, which is why our solutions are designed from the ground up in consultation with our clients to ensure we deliver on your specific technical and customer service requirements, as well as conform with all legislative requirements.
Our comprehensive quality, safety and customer feedback programs have been developed over 14 years, and are backed up by systems that are specifically designed to effectively monitor and manage areas of risk inherent in field service projects. This is driven by our simple cornerstone philosophy – we take responsibility for what we deliver.
We work on behalf of government, corporate and emerging business clients, often on high profile projects subject to public and media scrutiny. Whether your project is being delivered in Melbourne, across multiple regional centres or in highly remote areas of outback Australia, our approach to project design, resourcing and monitoring ensures we deliver on our clients’ required outcomes.
Our internal governance system ensures that authority levels are tightly managed and risk issues are identified, escalated and addressed quickly.