Health & Safety

Skybridge's 11 health and safety controls are as follows:

Control 1: Consistent Approach To Technician Training

Skybridge runs in-house training programs for every technician participating in our programs, to ensure competency and understanding of tasks expected of them. As a minimum, technicians have the following Workplace Health and Safety competencies:

  • CCPCOHS1001A Work Safety in the Construction Industry
  • CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry
  • CPCCCM1006A Working Safely at Heights
  • Asbestos Awareness
  • Safe Work Method Statement (SWMS) for Installation of Satellite and Antenna Receiving and Transmitting Equipment and Safe Work Procedures (SWP) for specific NBN installations

Training for these competencies is run by experienced Cert IV Skybridge trainers who have had years of field experience prior to becoming trainers.

Control 2: Commitment from Senior Management

A cornerstone philosophy of Skybridge is that preventing injuries, illnesses and operational losses is good business. To be successful, this requires senior management vision, leadership and commitment to prevention.

To reinforce this, Skybridge has implemented a Leadership Walk program which is undertaken by the company officers through to team leaders, ensuring everybody is aware of the safety risks to the business including those undertaken by our Technicians in the field. The Leadership Walk requires a live audit be undertaken by the Leader (e.g. CEO) accompanied by a qualified auditor (e.g QA officer, WHS manager) throughout the entire installation process.

The entire Senior Management team meets on a weekly basis for safety reviews which are led by our Health and Safety Manager.

Control 3: Desktop Safety Audit On 100% Of Jobs Completed

Skybridge long ago recognised the challenges associated with supervising technicians working on individual installations. As far back as 2006 we implemented the Desktop Audit process to ensure safe work procedures were adhered to and the quality of work meets required standards. We have further refined this process since then, particularly through the introduction of our Skyportal mobile application which improves the validation of information submitted by technicians and also significantly reduces administration time.

Control 4: Fatigue Management

Skybridge has implemented a Fatigue Management procedure to ensure technicians are not over-scheduled with jobs and monitoring daily travel being undertaken.

Control 5: Site Safety Analysis

Technicians must complete a pre-start Site Safety Analysis (risk assessment) for every job to assess the hazards on site. They are also required to take photos throughout the installation showing they are working safely e.g. a photo showing their fall restraint setup and anchor points. 

Control 6: Externally Accredited Integrated Management System

Skybridge has an integrated management system accredited to AS/NZS 4801 and ISO 9001. The system has recently undergone the required surveillance audits by SAI Global with zero non-conformances and re-certification attained.

Some key procedures within this system which all Skybridge workers are trained in include:

  • Incident and hazard reporting
  • Working in isolation
  • Fatigue management – travel
  • Emergency response procedure for technicians
  • Hazard identification checklist
  • Harness and ladder inspection checklist
  • Program risk management plans

Control 7: Internal Audits

Skybridge undertakes periodical Health and Safety Management Self-Assessment to ensure:

  • Health and safety values and principles
  • Ensure a safe work environment
  • Ensure safe procedures are available, known and used
  • Leadership and commitment
  • Organisation involvement
  • Planning for safe operation
  • Training
  • Accountability and continuous improvement

Skybridge Technicians are also required to undertake periodical Self-Assessment Audits; the reports of which are available to our Clients.

Control 8: External Audits

In addition to audits undertaken by SAI Global for IMS compliance, we are also audited by our clients and their appointed independent auditors quarterly.

Control 9: Working At Heights Procedure

To support adherence with our working at heights procedures, we provide technicians with quality fall restraint equipment at cost price. This equipment is available for purchase at training and via the technician portal.

Our procedure requires technicians to provide photographic evidence that fall restraint equipment has been utilised for every job where working at heights is involved. Should the technician determine that fall restraint equipment is not required, the technician must contact our Technical Support team to explain the situation and obtain a Permit To Work number.

Control 10: Working With Asbestos Procedure

Through the Skyportal application Skybridge is able to support different asbestos policies depending on the needs of our client. In all cases, Skybridge ensures that technicians are trained in Asbestos Awareness so they are capable of identifying potential Asbestos Containing Material (ACM) first of all. Once potential ACM is identified technicians are prompted to obtain a Permit to Work from Skybridge and cannot proceed any further until they outline clearly how they can either work around the potential ACM or safely penetrate the asbestos (if required).

Control 11: Health and Safety Reporting

Our model includes monthly Health and Safety reporting to our client. The report includes:

  • Number of leadership walks and live audits completed
  • Number of active technicians and helpers on the program
  • Proof that all technicians have the required documentation with copies uploaded into their cards located in SIMON. Documentation includes insurances, current SWMS, training records and police clearance checks.
  • Summary of incident reports and investigations, including near misses and property damage
  • Number of man hours worked (including travel.)
  • Live audit reports including photo evidence is submitted each month.
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