Logistics Management

Our logistics operations program manages the risks associated with distribution, warehousing and tracking of equipment Australia-wide. 

Accountability

Skybridge’s policies and procedures clearly set out delegation of responsibility for stock as it flows through the supply chain. Accountability for stock is enforced through the following processes in place:

  • All technicians receive training on stock management as part of Skybridge’s training program.
  • Serialised stock is individually scanned on a single item basis at each important point in the stock journey.
  • Mandatory stocktakes are performed by all technicians on a monthly basis to ensure that stock levels are accurate.
  • Aged stock in the field is continually assessed for risk and ordered for return if deemed necessary.
  • Stock returns (such as faulty items needing repair) are immediately flagged during the Desktop QA process and monitored to ensure they are returned to our warehouse.
  • Arrangements are made by Skybridge to have stock returned immediately for any technician no longer working on the program.
  • Controls such as partial withholding of technician payment are used to ensure compliance with our policies on stock management.
  • All stock used in each job is recorded, scanned and photographed by technicians. The information supplied by technicians is verified during the job close-off process.

Visibility

  • All stock movements are tracked through SIMON, from time of placing stock order through to job installation.
  • Our logistics team carefully monitor stock levels at each location against upcoming installations volumes, and stock ordered for returns.
  • Stock in transit is traceable through SIMON’s integrated consignment tracking function which utilises a data feed provided by each courier we engage. This allows our logistics team to follow up any consignments sent to the field that do not conform with expected delivery times.
  • If our client chooses to provide stock on consignment, full visibility of stock by location, status and usage is provided through the client portal.
Skybridge Logistics Management
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